A Financial Technology Company, with over 2000 employees, sought assistance encompassing Canadian Year-end Payroll support, Workday Optimization, Process Improvement, and Robotics Process Automation (RPA) integration, including building bots for process optimization and merging newly acquired entities (M&A) into Workday.
CHALLENGE
The Financial Technology Company, with over 2000 employees, faced a multifaceted challenge encompassing:
- Year-end Payroll support
- Workday Optimization
- Process Improvement
- RPA integration, including building bots for process optimization
- Merging newly acquired (M&A) entities into Workday
This required a tailored solution to address complex needs and ensure seamless operations, streamlined processes, and enhanced visibility across projects.
The company’s rapid growth and fast-paced environment mandated technology solutions that could accommodate these challenges without disrupting workflow.
APPROACH
Our team addressed the Financial Technology Company’s challenges with a tailored strategy:
- We assessed the company’s systems and processes, identifying configuration gaps and needs for Payroll year-end, Workday and Process Improvement.
- RPA used to automate processes, eg. Employee Terminations, Password resets and others.
- A strategic plan was developed based on assessment results, detailing project scope, timeline, and milestones for merging newly acquired entity of approx. 150 employees.
- System configuration, end-to-end testing, Payroll Parallel testing and data migration for the new entity.
- The ERP system was re-configured to meet specific needs through process optimization and RPA integration.
- Change management strategies and training were implemented to ensure the smooth adoption of new systems.
- Continuous monitoring and optimization of the ERP system were conducted post-
implementation to enhance efficiency and effectiveness. - The consulting firm’s expertise supported the Financial Technology Company’s growth and operational excellence.
OUTCOMES
- Operational efficiency was enhanced through streamlined workflows and optimized processes.
- Payroll year-end completed and T4s delivered on time. Payroll processing accuracy and timeliness improved, minimizing errors and ensuring compliance.
- Employee productivity and satisfaction were boosted by effective utilization of Workday and customized training initiatives.
- Business processes saw increased automation and efficiency with the successful integration of RPA.
- Decision-making capabilities were augmented with real-time insights and reporting from the tailored ERP system.
